Rachel Dabydoyal is Head of Alternative Delivery Solutions at Hogan Lovells. Rachel has global responsibility for ensuring the delivery of our services in a flexible, efficient, and cost-effective manner, which includes leveraging the latest legal technology. Rachel joined Hogan Lovells in 2016 to set up their Legal Delivery Centre in Birmingham. Since then she has also set up the firm’s managed legal services partnership with Cognia Law, Cape Town and the firm’s delivery Center in Phoenix, in collaboration with Elevate. Rachel also manages the firm’s flexible lawyering platform and Resource Management team in London.
Contribution to Legal Tech
Rachel has been responsible for the implementation of AI contract review solutions, such as Kira, and digitised decision tree tools, such as BRYTER, across the firm globally. She has trained her teams in the legal delivery centers as well as lawyers across the firm’s practice groups and regions, with a focus on demystifying AI to make it accessible, user friendly, and embedded in the firm’s culture.
Rachel is a firm believer that, as an industry, it is imperative that we embrace legal tech in order to evolve and deliver the best value for our clients and that through collaboration with others, shared best practices and processes around the use of legal tech make for a stronger and more valuable client offering. Rachel was a co-architect of the firm’s award-winning LIBOR solution, along with Sharon Lewis (Partner and Head of Financial Institutions Sector Industry Group), and in collaboration with Cognia Law, FTI Consulting and Elevate. This solution stacks technologies such as Kira, FTI’s Contract Intelligence tool, and Draft Xpress to deliver an end to end solution for clients facing the challenge that is the transition away from LIBOR at the end of 2021.
The stacked technology model has been repurposed to assist clients with their EBA outsourcing guidelines projects and to meet clients’ contract review and remediation needs arising from the pandemic. Rachel continues to develop the model, bringing in new technologies as appropriate, to ensure the solution keeps up with latest developments in the legal tech space. Rachel, along with her colleagues in the firm’s Technology Assisted Review team, are also using the model as the basis of other products they are designing to assist the firm’s clients with some of their largest and most challenging projects.