Sarah Mack leads PwC NewLaw’s commercial partnerships with Legal Tech companies and assesses technology solutions that support the delivery of NewLaw client services. She previously established and led PwC UK’s first Legal Technology Scale-up programme and advised on the programme this year. The programme helps innovative fast-growing startups scale their business through expert masterclasses and connections with PwC’s global network and corporate decision-makers.
Sarah is a qualified Chartered Accountant and prior to her Legal Tech experience, led the implementation of a workflow product developed in Alteryx, automating tax analysis for client’s tax reporting requirements.
Contribution to Legal Tech
Sarah takes care of the development of internal business cases for internal pilots of new technology and commercial partnerships with Legal Tech providers. Through the Scale program, PwC has worked with 15 Legal Tech scale-up companies. Successful commercial outcomes for these businesses include paid pilots with PwC network, introductions to client networks, and securing follow-on rounds of fundraising.
Sarah has an understanding of the Legal Tech market, pain points, and solutions. She regularly shares knowledge with the PwC network about the maturity of the Legal Tech market, categories of Legal Tech, and key areas of focus for transformation within in-house legal departments. She also feeds her expertise into Legal Tech startups providing industry feedback through leading demos and discussions. This supports their growth/ helps them to pivot their product/service to align with industry demands.
Sarah has nurtured PwC’s relationship with the innovation ecosystem for Legal Tech, including start-ups, accelerators, funds, and supporting large organizations. She also supported the planning and delivery of PwC’s General Counsel Summit in Nov 2019, which showcased technology solutions to 60+ client attendees.
Sarah has a growing interest in Access to Justice use cases and is currently exploring how technology solutions can support the advancement of this impact industry, this includes understanding alternative commercial models for for-profit technology companies.